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Book Orders

Following is important information you must read and understand before placing book orders. Special Notes regarding lead times for production, shipping and delivery will be in red below:

IMPORTANT HOLIDAY SEASON NOTICE FOR OUR AUTHORS
Recommended Order Dates

Because of high seasonal demands placed on carriers and our production facilities, please place your orders by the following dates so we can make our best efforts to get them to you in time for the holidays:

Hardcover: November 24, 2017
Paperback: December 1, 2017

The rush printing option will not be available beginning November 17th and the express printing option will not be available beginning November 24th.

If this is your first time ordering please contact us to request our Customer Details and Wholesale Terms and Order Form. Orders for our Print-On-Demand titles are placed on payment receipt and clearance.By making payment you acknowledge the following regarding placing standard and expedited book orders:

Adducent, Inc. allows qualified organizations, libraries, and schools to purchase books at a wholesale discount of 25 to 30% for a per title minimum of 20 copies. All orders must be prepaid. Customers that need credit terms should use a credit card for their purchase or order through arrangements they make with our book distributor, Ingram Book Group. If you wish to pay by credit or debit card you will receive an invoice via PayPal so you can make payment securely online. That payment will include the 3% card processing fee we are charged. (PayPal does not require that you set up an account with them for payment to us). We also accept checks, though that can delay the order while waiting for receipt and clearing time. A $25 default fee is charged for any returned check. We also accept direct ACH payments via bank transfer (contact us for our ACH routing number and banking information).

Upon receiving your order, we will send an invoice to the email address provided. This invoice will have payment instructions. Our books are printed on order, meaning we only print copies when they are ordered. We do not warehouse books. Therefore, we do not accept returns. Once an order is in our system, it cannot be cancelled. But we will replace or refund for copies that are defective or damaged on arrival.

Shipping/handling & Delivery: Our production and distribution facility uses UPS for all shipping. Customers cannot use their own shipping/freight vendor. Shipping & Handling charges from our printer are passed on at cost.  

Important Note: We cannot hold shipment of book orders. Once they come off the print line they are packed and shipped. Because of that and variations in production turnaround (from order to print and ship) at time of order we cannot be precise on delivery dates. Example: if you need books on June 1st for an event you need to order as we’ve recommended above and within our production company’s leadtimes (listed below). And must understand the books might arrive before your need date. If they are going to an address, person or organization that cannot receive the books early and hold them you will need to have the books shipped to you so you can deliver or bring with you on the date of your event. Also be aware, if you are ordering two or more titles (or hardback and paperback version of a single title) the order may broken up into different shipments as each type comes of the print line and enters shipping. This does not change or increase the shipping cost.

STANDARD PRINTING AND SHIPPING OF YOUR BOOK ORDER(S)

Backlogs do occur that affect lead-time, especially July and August leading into the new school year, and December through January during the holiday season. 

PRODUCTION LEADTIMES DO NOT INCLUDE SHIPPING/TRANSIT TIME

STANDARD PRODUCTION LEADTIME (no extra cost): 10 business days for hardback, 5 business days for paperback, Black & White (B&W) interior books. Up to 15 business days for Color interior books. Production is in addition to the order processing.

IMPORTANT NOTE: Lead times are for approximates for completion of printing from date of order (the next business day after payment receipt). UPS Ground shipping is from 1 to 6 business days (for US destinations, depending on area/region, Alaska and Hawaii may take longer).

If your order is shipping from the United States to a destination outside the United States, extra time for customs clearance and transit should be allowed for. This will vary by country so you should check for your destination countries customs clearance and transit times. When your order ships we will send you the tracking number so that you may track your shipment. Once the order has left our production/distribution facility we are not responsible for delays caused by the shipping company, events and or conditions beyond our control.

However, backlogs do occur that affect leadtime, especially July/August leading into the new school year, and November—December during the holiday season. Going into or during these periods, please allow at least a 20 business day (1 month) lead-time (from our receipt of your order payment) if you need copies for a book signing or other special event. 

EXPEDITED PRINTING OF YOUR BOOK ORDER(S)

Expediting an order applies to the entire order. An expedited order is placed flagged as a top priority for production operations and thus will be fulfilled faster than other orders of the same book type. Important Note: during high-volume and holiday periods expedited services may not be available. If you need expedited service please advise at the time you place your order so we can check with our production facility for availability and leadtime.

  • EXPRESS PRODUCTION LEAD TIME (incurs extra cost): 5 business days
  • RUSH PRODUCTION LEAD TIME (incurs extra cost): 2 business days from order entry

Color books can be expedited as well but turnaround time has to be checked at time of order inquiry

Expediting (express or rush) an order speeds up the manufacturing process for copies of the title ordered. An expedited order premium is charged for special handling and that cost determined at time of order inquiry. This premium is applied against the book charges on the order.

Expedited Shipping 

To expedite the shipping, you must request that when you place your order so we can provide the cost for that. Because you have “Expedited” an order, does not mean Overnight or Express Shipping is automatically applied. By default all orders ship via standard shipping (see above).

INTERNATIONAL SHIPPING SERVICE OPTIONS ARE EMAILED UPON REQUEST. ALLOW EXTRA TIME WHEN PLANNING/ORDERING BOOKS FOR SHIPMENT TO LOCATIONS OUTSIDE THE UNITED STATES.

Wholesale Order Inquiries (must be made via our Contact page):

Our titles are available at a discount for organizations, booksellers and retailers. Our minimum order for wholesale pricing is 20 copies per title. Please email for more information and details on how to place wholesale orders. In the subject line please put “Wholesale Orders”. Books can also be ordered by Title and/or ISBN from Ingram Book Group, our distributor.

 

Some (not all) of our Feedback & Testimonials

  • “First let me say that I just heard about your stories recently, so I wanted to check them out. This story was utterly captivating. I felt as though your choice of words and the way your character was made throughout this piece was extraordinary. I will read some of your other works, and I love the concept of werewolves themselves, so I enjoyed reading this very much! You’re a very talented writer!” Brianna Wilkie
    [on reading Dennis Lowery's "The First Werewolf"]
  • “Excellent, as usual, Dennis Lowery!” Pietro Montevecchio
    [commenting at G+ on, Night Descending]
  • “Very interesting little piece of flash fiction [A tale Lost At Sea…]. I enjoyed this very much. I was very pleased to find no grammar errors in this, and the diction and syntax were fantastic. It’s nice to read a story from the hand of a professional writer!” Heidi L.
  • “Interesting and suspenseful. I really enjoyed reading this book. It kept my attention, I can’t want for the next one!” Cindy Chaney
  • “Excellent short story. Your writing style reminds me of my favorite short story author–O’Henry!” [comment upon reading, “Rising Sun ~ Setting Sun”] Jim Zumwalt
  • “The Dripping Sound” is Absolutely Terrific!!! It captured and lured me as Alfred Hitchcock would have. Jaye M.
  • “I very much enjoyed reading you´re little Halloween story” [Excerpt from ‘Waiting on my Witch’] Mike S
  • “To the team at Adducent who carried out my vision, particular president (and senior editor) Dennis Lowery. His patience, wisdom, insight and experience helped me navigate the many hurdles in publishing a book. His entire team was a pleasure to work with and always available to answer any question or concern which arose along this journey.” Greg Slavonic, Rear Admiral, USN (Retired)
  • “Tremendously enjoy reading all the stories you share with us Dennis Lowery. Especially liked tone and setting in this story.” NMJ
    [On reading the flashfiction piece, A Tale Lost at Sea...]
  • “You write very well. I can tell your message is heartfelt and sincere (as I would hope, considering your intended audience), and I applaud you for letting that show through your writing.” SC
    [on reading Dennis Lowery's "About Being Good... to Others"]
  • “This book is right up my alley. I’ve had so many jobs that I tried to make my life/ career. I never felt fulfilled. I felt there was always something missing. It might be hard to follow the path of your talent/dream but you’re going to have to work hard no matter what you choose. So why not choose what’s going to make you happy & fulfilled. What you truly are. You just have to find what it is.” Rebecca W.
  • “A really good read with a crisp narrative style…” S. Barton
  • “It was great how the reader could go through the whole life of the main character. I didn’t want the book to end…” SG
  • “Your, ‘What Wasn’t There…’ is absolutely beautiful… quite lovely and honest” JM, Connecticut
  • “Intriguing and draws you in. Love it!” Leanne D.
  • [To Dennis Lowery] “I shared your website for I think you are an amazing writer!” Ana C
  • “A great and indeed agonizing story of a young girl who experiences life changing events in a short period of time. Evil meets good face to face. This novel was surprising, captivating and brilliantly written.” Tutu
  • “Thank you. I truly enjoy your creativity in the written word. And find your writing very inspiring.” Margie Casados
    [commenting at Google+ on posts and articles from Dennis Lowery]
  • “Dennis, the project went exactly as you described it when we first spoke. As I mentioned during our last conversation, your insight, direction, and patience were invaluable to me as I learned about the process and asked a seemingly endless number of questions. I have no doubt that you spent significantly more time guiding me through this process than you had planned, and I am grateful for your kindness and generosity. It is extraordinarily refreshing to work with someone who does what he says he will do, on time, without excuses or drama, and delivers a finished product as promised. I wish more people would conduct business in the manner you do.Many thanks for your help and best regards.” George W. Clarke, President, Clarke Resources
  • “How moving.. and what pearls of wisdom in this…” [Reader of ‘About Being Good to Others…’ at www.DennisLowery.com] Linda A.
  • “Thank you, thank you, thank you. The book is absolutely fabulous and we just love your work!!!” Arlene U.
  • “I’ve had the good fortune for the past five years to work closely with Dennis on several different book projects. He is a highly skilled writer and editor and showed unequaled patience when answering the mountain of any questions I presented him on a regular basis. I know I was not his only client, and was impressed by his management ability to work with other clients but to ensure my projects kept moving forward so as to meet the agreed upon deadline and deliverable date. He is the consummate professional whose attention to detail and work ethic is beyond reproach. I continue to work with Dennis on other projects and highly recommend him!” Greg Slavonic
    Rear Admiral (Ret.), US Navy, Senior Executive | Communications & Public Relations | Marketing | Public Speaker
  • “Dennis Lowery encouraged me to complete the book and provided invaluable editing assistance and guidance in navigating the vast oceans of the world of publishing.” Hank McKinney, Rear Admiral, USN (Retired)
  • “Well written and full of good information.” Richard R.
  • “A special thanks to Dennis Lowery. Thank you for your support and guidance through this project; you have helped me make this dream a reality.” Carisa Bisagno
  • “Talent and skill is developed over time and must be nurtured by those who have an eye to see what others miss. Dennis M. Lowery is a gifted, insightful and talented artist, who is able to listen and can hear what is intended (a rare skill) and has the writing talent to create masterpieces out of fragmented ideas. Thanks, Dennis, for sharing your gifts with the world.” Dr. Demetrius S. Carolina, Sr.
  • “Finally, the world is getting to know what we’ve already known all this time . . . that Dennis Lowery has quite the imagination . . oh, and he can write !!!” Dulce Fazel, Esq.
  • “The author has not only created a wonderful mix of fact and fiction, he has created characters that are very believable. It makes you believe the characters in the story are real. Usually this is the part of stories that are missing. The story line is great but the characters are flat. Not so with this one.”
  • “I could not have written this book without the advice and support of Dennis. I was consistently amazed by his advice, creativity, and ability to describe situations with clarity and simplicity. I have great respect and admiration for him. He is a Superstar!” Dr. Irene Trowell-Harris, Major General, USAF (Retired)
  • “Honestly, your writings are written so well and so personally that I’ve never been drawn in by what someone has had to say so much in my life.” Reader of Dennis Lowery's personal blog
  • “I would like to express my deepest appreciation for the unwavering support of my publisher, and friend, Dennis who created an environment in which I was able to explore without boundaries both the idea and practice of becoming a published author. His steady hand, sense of humor, and perspective on life as a Navy veteran were a match for my style from day one. Thank you, Dennis for your partnership, mentoring, and coaching through one of the most challenging years of my career. You inspired me to live and write with the Navy core values of Honor, Courage, and Commitment.” Dr. Curtis L. Odom, Ed.D.
  • “I realize you probably get hundreds of email messages, and I don’t expect mine to stand out any more than anyone else’s would. Your writings, on the other hand, seem to have come into my life at just the right moment. I’ve just read “Of A Death…and A Life”, and while I know they weren’t, your words could have been written for me.”
  • “Dennis Lowery, your eloquent and poignant words personify the concept of the “butterfly effect” for we are affected by the world around us as much it is affected by us. Such words can only come from a creative soul; so sensitive and able to sense the effects, and strong enough to be able to transform them into some cohesive form. Kudos to you Dennis!! And thank you so much for stringing the lines you so beautifully dotted.” Nina M.
  • “Fantastic writing. Captivating. A book for all ages, you do not get much of those! Cannot wait for the next one.” Miemie
  • “Adducent is a top-notch, first class organization which I would highly recommend to another who may have an interest in publishing a book. I’ve used this company in publishing two books and they were most helpful in helping me navigate through the many obstacles in book publishing.” Rear Adm. Greg Slavonic, USN (Ret), Principal Leader, Strategic Communications & Public Affairs at Computer Sciences Corporation
  • “I liked that little excerpt [from The Devil’s Writer] very much Dennis; A story with a promise to entertain and captivate.” Michael Koontz
  • “Your posts embrace universality, and address the human condition as it is. We all need to strive to go that extra mile. One of things, I enjoy while reading your posts, is that you show no reluctance in revealing innermost thoughts. The sense of realism is also present,yet with a seemingly effortless way.” NMJ
    [subscriber to www.DennisLowery.com commenting at Google+ on the post: Oxygen mask...]
  • “Love it!” Patsy D
  • “This is the first essay I read on Figment.com aside from the typical story variety, and to be completely honest, you have a really amazing talent for weaving inspiration with your words. I’m sure your daughters appreciate the beautiful message you put together for them. I really enjoyed the rawness in your tone throughout this essay. It was heartfelt and captured the message with a polished simplicity that is very rare in writers today. I really appreciated that aspect of your writing. The only critique I have is that I have nothing negative to critique about! And I guess that’s a good thing! Overall, bravo! I honestly enjoyed this, and I hope to read more of your writings and stories.” :)))))) Miss J.
    [on reading Dennis Lowery's "About Being Good... to Others"]
  • “Good hearted people need to read this.” [Reader of ‘About Being Good to Others…’ at www.DennisLowery.com] Rebecca W.
    on Facebook
  • “I just read the book Sky High. I found this book to be very inspirational for me. I can’t wait to order this book for not only my daughter but also my granddaughter who will both benefit from this wonderful book.” Kathy Rosson
    Amazon purchase of "Sky High | No Goal is Out of Your Reach"
  • “Dennis, well, I’ve perused your sites, and ALL you’ve put out there. I must say NOTHING and no one comes close… not even 10% of what you present. [This next is to his attorney who is reviewing my standard agreement]: I have talked to a number of prospects [writers] and none come close to how I feel about, Dennis.” L .M. [ghostwriting client prospects, name withheld due to confidentiality - commenting via email]
  • “Mesmerising…” Nina M.
    [on reading an excerpt from "The Forbidden Journal"]
  • “I still look forward to reading your writings every day.” All the best, Kelly W
  • “I do have to say your work is very impressive. You know what you are doing.” Rob M
  • “And finally, big thanks to Dennis Lowery, who helped to gel the story, and stitch it all together. Without his guidance, this project would never have been finalized.” Barbara Benke
  • “Dennis Lowery showed me how to get the project across the goal line. Without him, my book may not have been published.” Kerry C. Kachejian
  • “I enjoyed the Mirabella book so much it was hard to put down once I started reading it. I look forward to reading other books you have written or published. Thanks a lot.” Kathy Rosson
    posted on Facebook
  • “Dennis is a highly skilled writer, editor, and mentor. He believed in me and my book KH601 from the beginning and helped me make an idea and dream become a reality. More importantly Dennis helped me capture and record some of the most important aspects of my career in the Central Intelligence Agency and my life on paper. For this I will be forever grateful.” Richard Irwin
    Chief Operating Officer (COO) at SNVC
  • “You guys ROCK!!!” Cherie R