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Book Orders

Following is important information you must read and understand before placing book orders. Special Notes regarding lead times for production, shipping and delivery will be in red below:

IMPORTANT HOLIDAY SEASON NOTICE FOR OUR AUTHORS
Recommended Order Dates

Because of high seasonal demands placed on carriers and our production facilities, please place your orders by the following dates so we can make our best efforts to get them to you in time for the holidays:

Hardcover: November 24, 2017
Paperback: December 1, 2017

The rush printing option will not be available beginning November 17th and the express printing option will not be available beginning November 24th.

If this is your first time ordering please contact us to request our Customer Details and Wholesale Terms and Order Form. Orders for our Print-On-Demand titles are placed on payment receipt and clearance.By making payment you acknowledge the following regarding placing standard and expedited book orders:

Adducent, Inc. allows qualified organizations, libraries, and schools to purchase books at a wholesale discount of 25 to 30% for a per title minimum of 20 copies. All orders must be prepaid. Customers that need credit terms should use a credit card for their purchase or order through arrangements they make with our book distributor, Ingram Book Group. If you wish to pay by credit or debit card you will receive an invoice via PayPal so you can make payment securely online. That payment will include the 3% card processing fee we are charged. (PayPal does not require that you set up an account with them for payment to us). We also accept checks, though that can delay the order while waiting for receipt and clearing time. A $25 default fee is charged for any returned check. We also accept direct ACH payments via bank transfer (contact us for our ACH routing number and banking information).

Upon receiving your order, we will send an invoice to the email address provided. This invoice will have payment instructions. Our books are printed on order, meaning we only print copies when they are ordered. We do not warehouse books. Therefore, we do not accept returns. Once an order is in our system, it cannot be cancelled. But we will replace or refund for copies that are defective or damaged on arrival.

Shipping/handling & Delivery: Our production and distribution facility uses UPS for all shipping. Customers cannot use their own shipping/freight vendor. Shipping & Handling charges from our printer are passed on at cost.  

Important Note: We cannot hold shipment of book orders. Once they come off the print line they are packed and shipped. Because of that and variations in production turnaround (from order to print and ship) at time of order we cannot be precise on delivery dates. Example: if you need books on June 1st for an event you need to order as we’ve recommended above and within our production company’s leadtimes (listed below). And must understand the books might arrive before your need date. If they are going to an address, person or organization that cannot receive the books early and hold them you will need to have the books shipped to you so you can deliver or bring with you on the date of your event. Also be aware, if you are ordering two or more titles (or hardback and paperback version of a single title) the order may broken up into different shipments as each type comes of the print line and enters shipping. This does not change or increase the shipping cost.

STANDARD PRINTING AND SHIPPING OF YOUR BOOK ORDER(S)

Backlogs do occur that affect lead-time, especially July and August leading into the new school year, and December through January during the holiday season. 

PRODUCTION LEADTIMES DO NOT INCLUDE SHIPPING/TRANSIT TIME

STANDARD PRODUCTION LEADTIME (no extra cost): 10 business days for hardback, 5 business days for paperback, Black & White (B&W) interior books. Up to 15 business days for Color interior books. Production is in addition to the order processing.

IMPORTANT NOTE: Lead times are for approximates for completion of printing from date of order (the next business day after payment receipt). UPS Ground shipping is from 1 to 6 business days (for US destinations, depending on area/region, Alaska and Hawaii may take longer).

If your order is shipping from the United States to a destination outside the United States, extra time for customs clearance and transit should be allowed for. This will vary by country so you should check for your destination countries customs clearance and transit times. When your order ships we will send you the tracking number so that you may track your shipment. Once the order has left our production/distribution facility we are not responsible for delays caused by the shipping company, events and or conditions beyond our control.

However, backlogs do occur that affect leadtime, especially July/August leading into the new school year, and November—December during the holiday season. Going into or during these periods, please allow at least a 20 business day (1 month) lead-time (from our receipt of your order payment) if you need copies for a book signing or other special event. 

EXPEDITED PRINTING OF YOUR BOOK ORDER(S)

Expediting an order applies to the entire order. An expedited order is placed flagged as a top priority for production operations and thus will be fulfilled faster than other orders of the same book type. Important Note: during high-volume and holiday periods expedited services may not be available. If you need expedited service please advise at the time you place your order so we can check with our production facility for availability and leadtime.

  • EXPRESS PRODUCTION LEAD TIME (incurs extra cost): 5 business days
  • RUSH PRODUCTION LEAD TIME (incurs extra cost): 2 business days from order entry

Color books can be expedited as well but turnaround time has to be checked at time of order inquiry

Expediting (express or rush) an order speeds up the manufacturing process for copies of the title ordered. An expedited order premium is charged for special handling and that cost determined at time of order inquiry. This premium is applied against the book charges on the order.

Expedited Shipping 

To expedite the shipping, you must request that when you place your order so we can provide the cost for that. Because you have “Expedited” an order, does not mean Overnight or Express Shipping is automatically applied. By default all orders ship via standard shipping (see above).

INTERNATIONAL SHIPPING SERVICE OPTIONS ARE EMAILED UPON REQUEST. ALLOW EXTRA TIME WHEN PLANNING/ORDERING BOOKS FOR SHIPMENT TO LOCATIONS OUTSIDE THE UNITED STATES.

Wholesale Order Inquiries (must be made via our Contact page):

Our titles are available at a discount for organizations, booksellers and retailers. Our minimum order for wholesale pricing is 20 copies per title. Please email for more information and details on how to place wholesale orders. In the subject line please put “Wholesale Orders”. Books can also be ordered by Title and/or ISBN from Ingram Book Group, our distributor.

 

Some (not all) of our Feedback & Testimonials

  • “How moving.. and what pearls of wisdom in this…” [Reader of ‘About Being Good to Others…’ at www.DennisLowery.com] Linda A.
  • “Linda and I are thankful to Dennis Lowery and his firm’s superb services that enabled us to reach our publication goal—June 4, 2011, the 53rd anniversary of my graduation from the Naval Academy.” Frank Gamboa, Captain, USN (Retired)
  • “The estimable Dennis Lowery has brought forth a host of thoughts in this poignant and eloquent post. It’s masterfully written, and thought provoking.” Lina A.
    [blog subscriber at www.DennisLowery.com commenting on the post: Not everyone understands honesty… but everyone understands punishment]
  • “Dennis Lowery encouraged me to complete the book and provided invaluable editing assistance and guidance in navigating the vast oceans of the world of publishing.” Hank McKinney, Rear Admiral, USN (Retired)
  • “And finally, big thanks to Dennis Lowery, who helped to gel the story, and stitch it all together. Without his guidance, this project would never have been finalized.” Barbara Benke
  • “Dennis Lowery showed me how to get the project across the goal line. Without him, my book may not have been published.” Kerry C. Kachejian
  • “Interesting and suspenseful. I really enjoyed reading this book. It kept my attention, I can’t want for the next one!” Cindy Chaney
  • “This is a very nice beginning. Each sentence helped to evoke an overall emotion. I can definitely see how you show and not tell. Great work!” Annie W.
    [on reading an excerpt from an early part of Dennis Lowery's The Devil’s Writer]
  • “I liked that little excerpt [from The Devil’s Writer] very much Dennis; A story with a promise to entertain and captivate.” Michael Koontz
  • “I would like to express my deepest appreciation for the unwavering support of my publisher, and friend, Dennis who created an environment in which I was able to explore without boundaries both the idea and practice of becoming a published author. His steady hand, sense of humor, and perspective on life as a Navy veteran were a match for my style from day one. Thank you, Dennis for your partnership, mentoring, and coaching through one of the most challenging years of my career. You inspired me to live and write with the Navy core values of Honor, Courage, and Commitment.” Dr. Curtis L. Odom, Ed.D.
  • “I really need to take this to heart. I tend to blindly believe everyone is good and I’ve been burned a good few times because of it. I enjoyed reading this. It is wise.” NJ
    [on reading Dennis Lowery's "About Being Good... to Others"]
  • “First let me say that I just heard about your stories recently, so I wanted to check them out. This story was utterly captivating. I felt as though your choice of words and the way your character was made throughout this piece was extraordinary. I will read some of your other works, and I love the concept of werewolves themselves, so I enjoyed reading this very much! You’re a very talented writer!” Brianna Wilkie
    [on reading Dennis Lowery's "The First Werewolf"]
  • “Talent and skill is developed over time and must be nurtured by those who have an eye to see what others miss. Dennis M. Lowery is a gifted, insightful and talented artist, who is able to listen and can hear what is intended (a rare skill) and has the writing talent to create masterpieces out of fragmented ideas. Thanks, Dennis, for sharing your gifts with the world.” Dr. Demetrius S. Carolina, Sr.
  • “Tremendously enjoy reading all the stories you share with us Dennis Lowery. Especially liked tone and setting in this story.” NMJ
    [On reading the flashfiction piece, A Tale Lost at Sea...]
  • “The author has not only created a wonderful mix of fact and fiction, he has created characters that are very believable. It makes you believe the characters in the story are real. Usually this is the part of stories that are missing. The story line is great but the characters are flat. Not so with this one.”
  • “Great advice and beautifully written.” [Reader of ‘About Being Good to Others…’ at www.DennisLowery.com] Marguerita M.
    posted at Goggle+
  • “To the team at Adducent who carried out my vision, particular president (and senior editor) Dennis Lowery. His patience, wisdom, insight and experience helped me navigate the many hurdles in publishing a book. His entire team was a pleasure to work with and always available to answer any question or concern which arose along this journey.” Greg Slavonic, Rear Admiral, USN (Retired)
  • “Your, ‘What Wasn’t There…’ is absolutely beautiful… quite lovely and honest” JM, Connecticut
  • “Thank you, thank you, thank you. The book is absolutely fabulous and we just love your work!!!” Arlene U.
  • “Let There Be Light | Creating a Life Worth Living is wonderfully written!” Rod Merritt
  • “I very much enjoyed reading you´re little Halloween story” [Excerpt from ‘Waiting on my Witch’] Mike S
  • “After reading through this draft I am truly overwhelmed with gratitude for such a meaningful quality product. I believe this book will be a blessing for many people for years to come.” Ghostwriting Client (name withheld due to confidentiality agreement)
  • “I love what you shared here.Beautiful words and how true.” [Reader of ‘About Being Good to Others…’ at www.DennisLowery.com] Mylah N.
    posted at Goggle+
  • “Dennis, the project went exactly as you described it when we first spoke. As I mentioned during our last conversation, your insight, direction, and patience were invaluable to me as I learned about the process and asked a seemingly endless number of questions. I have no doubt that you spent significantly more time guiding me through this process than you had planned, and I am grateful for your kindness and generosity. It is extraordinarily refreshing to work with someone who does what he says he will do, on time, without excuses or drama, and delivers a finished product as promised. I wish more people would conduct business in the manner you do.Many thanks for your help and best regards.” George W. Clarke, President, Clarke Resources
  • “Mesmerising…” Nina M.
    [on reading an excerpt from "The Forbidden Journal"]
  • “’The moon mocked his baldness even more than the girls in the village.’ –> LOL. That made me laugh. Great story! Especially the irony at the end, how it was his personality the girls didn’t like, not his baldness. Nicely done ♥” Nyan C.
    [on reading Dennis Lowery's "The First Werewolf"]
  • “Thank you. I truly enjoy your creativity in the written word. And find your writing very inspiring.” Margie Casados
    [commenting at Google+ on posts and articles from Dennis Lowery]
  • “You guys ROCK!!!” Cherie R
  • “Honestly, your writings are written so well and so personally that I’ve never been drawn in by what someone has had to say so much in my life.” Reader of Dennis Lowery's personal blog
  • “Working with Dennis Lowery has been one of the most rewarding experiences in my professional career. He can do it all, and make it look easy. He has all the skills and attributes needed to help his clients succeed. He is so easy to work with and always delivers great results. Dennis should be on everyone’s speed dial.” Kerry Kachejian
    President & CEO, Bold Solutions, LLC
  • [To Dennis Lowery] “I shared your website for I think you are an amazing writer!” Ana C
  • “The Dripping Sound” is Absolutely Terrific!!! It captured and lured me as Alfred Hitchcock would have. Jaye M.
  • “Dennis, well, I’ve perused your sites, and ALL you’ve put out there. I must say NOTHING and no one comes close… not even 10% of what you present. [This next is to his attorney who is reviewing my standard agreement]: I have talked to a number of prospects [writers] and none come close to how I feel about, Dennis.” L .M. [ghostwriting client prospects, name withheld due to confidentiality - commenting via email]
  • “A great and indeed agonizing story of a young girl who experiences life changing events in a short period of time. Evil meets good face to face. This novel was surprising, captivating and brilliantly written.” Tutu
  • “Excellent short story. Your writing style reminds me of my favorite short story author–O’Henry!” [comment upon reading, “Rising Sun ~ Setting Sun”] Jim Zumwalt
  • “I wanted to thank you for the beautiful posts you wrote recently. They stay with me for a long time. I hear the words in my heart and always amazed at their timing, with things that happen in my life. It gives me strength. Please keep inspiring us all.” Galit Breman
    [subscriber to www.DennisLowery.com]
  • “Very nice writing!” [comment upon reading, “Rising Sun ~ Setting Sun”] Alexander M.
  • “Love it!” Patsy D
  • “You believed in me and my book from the beginning and helped me make an idea and dream become a reality. More importantly you helped me capture and record some of the most important aspects of my career in the CIA and life on paper. For this I will be forever grateful.” Richard G. Irwin (retired CIA Agent)
  • “A really good read with a crisp narrative style…” S. Barton
  • “I will share this with many that need that understanding. Well written… this is a life lesson. [Reader of ‘About Being Good to Others…’ at www.DennisLowery.com] Jonnie D.
    on Facebook
  • “I’ve had the good fortune for the past five years to work closely with Dennis on several different book projects. He is a highly skilled writer and editor and showed unequaled patience when answering the mountain of any questions I presented him on a regular basis. I know I was not his only client, and was impressed by his management ability to work with other clients but to ensure my projects kept moving forward so as to meet the agreed upon deadline and deliverable date. He is the consummate professional whose attention to detail and work ethic is beyond reproach. I continue to work with Dennis on other projects and highly recommend him!” Greg Slavonic
    Rear Admiral (Ret.), US Navy, Senior Executive | Communications & Public Relations | Marketing | Public Speaker
  • “We just love the book…. you did such a fantastic job! Larry is taking it to his office to show his staff – he is absolutely thrilled.” A. Schlesinger
  • “Dennis is highly competent, expert editor and writer, exhibits excellent customer service and interpersonal skills. His creativity is unprecedented and noteworthy.” Dr. Irene Trowell-Harris
    Director, Center for Women Veterans at Office of the Secretary of Veterans Affairs
  • “I like it!!! You have me hooked. The descriptions aren’t overwhelming. The dialogue seems realistic and I could see this becoming a novel soon. Nice job on this piece!!!” Adrianne Avery
    [about reading an excerpt from an early part of The Devil’s Writer]
  • “Well written and full of good information.” Richard R.
  • “To the team at Adducent who carried out my vision, particular president (and senior editor) Dennis Lowery. His patience, wisdom, insight and experience helped me navigate the many hurdles in publishing a book. His entire team was a pleasure to work with and always available to answer any question or concern which arose along this journey.” Greg Slavonic, Rear Admiral, USN (Ret.), author of Leadership in Action | Principles Forged in the Crucible of Military Service Can Lead Corporate America Back to the Top
  • “He tells his story with such compassion that one really feels that he is sitting with you, telling his story.” Vicki Hubbert
  • “Fantastic writing. Captivating. A book for all ages, you do not get much of those! Cannot wait for the next one.” Miemie
  • “I just read the book Sky High. I found this book to be very inspirational for me. I can’t wait to order this book for not only my daughter but also my granddaughter who will both benefit from this wonderful book.” Kathy Rosson
    Amazon purchase of "Sky High | No Goal is Out of Your Reach"